Salesforce offers different types of clouds to meet the needs of businesses of different sizes and industries. We can find the main clouds, as well as some specific ones that adapt their functionalities to specific sectors.
Let’s first get to know the main Salesforce clouds .
Top Salesforce Clouds
Each of these clouds has different functionalities, but they can be combined to create a customized CRM solution that fits a company’s specific needs.
Sales Cloud
Salesforce is Salesforce’s solution for customer relationship management (CRM) and sales process automation . Its features include sales opportunity management, contact and account management, customer activity tracking, and sales data analysis.
Service Cloud
Salesforce is the customer service management job function email list solution that allows companies to record and track cases, share valuable information, organize and assign cases to the right agents, analyze data, and integrate with other company tools to improve efficiency and customer satisfaction.
Marketing Cloud
Salesforce is the solution for automated buy lead marketing and campaign management . Some of its features include customer devaka info lecturer at the webpromoexperts academy segmentation, email design and automation, landing page and form creation, campaign response tracking, and marketing data analysis.
Commerce Cloud
Salesforce is the solution for e-commerce management . Its features include product catalog management, order and payment management, integration with e-commerce websites, and e-commerce data analysis.
Community Cloud
Salesforce is the solution for creating and managing online communities . Its features include forum creation, user and content management, integration with social networks, and customization of the user experience.